Privacy Policy

1. Introduction

Precision Screen Manufacturing ("PSM," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request quotes, place orders, or otherwise interact with us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote for our products
• Place an order for wire mesh, grating, or other products
• Fill out a contact form or credit application
• Subscribe to our newsletter or marketing communications
• Communicate with us via phone, email, or other means

This information may include:

• Name and job title
• Company name and address
• Email address and phone number
• Billing and shipping information
• Payment information (processed securely through third-party providers)
• Project specifications and requirements

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders for wire mesh, perforated metal, grating, and other products
• Respond to your quote requests and inquiries
• Communicate with you about your orders, including shipping updates
• Send you technical specifications, catalogs, and product information you request
• Process credit applications and establish payment terms
• Improve our website, products, and customer service
• Comply with legal obligations and protect our rights
• Send marketing communications (with your consent, where required)

4. Information Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us, such as shipping carriers, payment processors, and IT service providers.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use cookies to:

• Understand and save your preferences for future visits
• Compile aggregate data about site traffic and site interactions
• Improve our website and marketing efforts
• Enable certain functions of the website

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

For business customers with ongoing relationships, we may retain order history and account information to facilitate future orders and provide better service.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions.
• Opt-out: You may opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

San Antonio, TX Facility
1487 Schumann RD
Seguin, TX 78155

Oologah, OK Facility
7287 E HWY 88
Oologah, OK 74053